Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Progress, a unified activity stream for product teams available at seeprogress.ai (the "Service"), operated by Devela Enterprises LLC ("we," "us," or "our"). By creating an account, subscribing, or otherwise using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

If you do not agree to these Terms, do not use the Service.

2. Description of the Service

Progress aggregates activity from third-party tools such as Linear, GitHub, Slack, Asana, Notion, and Figma into a single view and uses artificial intelligence to generate summaries, signals, and insights about your team's work. All integrations are read-only — Progress observes activity but never modifies your external tools or data.

We may add, change, or remove features of the Service at any time. We will use reasonable efforts to notify you of material changes that adversely affect your use of the Service.

3. Accounts & Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate account information and to keep it up to date, and to notify us promptly of any unauthorized use of your account.

4. Subscriptions, Billing & Trials

Progress is offered on tiered subscription plans (currently Daily, Pulse, Flow, and Signal), billed monthly or annually. Subscriptions are managed at the organization level.

• Payment. Paid plans are billed through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
• Free trial. Paid plans may include a free trial. Unless you cancel before the trial ends, your subscription will automatically begin and your payment method will be charged at the then-current rate.
• Upgrades and downgrades. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your current billing period.
• Renewals. Subscriptions automatically renew at the end of each billing period unless cancelled beforehand.
• Cancellation. You may cancel at any time from your billing settings. Cancellation stops future charges; access continues through the end of the period you have already paid for.
• Refunds. Except where required by law, payments are non-refundable. Confirm refund terms with legal counsel before launch.
• Price changes. We may change subscription prices. We will give you reasonable advance notice, and changes take effect at your next renewal.
• Taxes. Fees are exclusive of taxes; you are responsible for any applicable taxes other than taxes on our income.

5. Acceptable Use

You agree not to:

• Use the Service in violation of any applicable law or regulation
• Access or connect data you do not have the right or permission to access
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Reverse engineer, resell, or build a competing product from the Service
• Interfere with or disrupt the integrity or performance of the Service, including by introducing malware or sending automated requests beyond reasonable use
• Use the Service to harass, surveil, or harm individuals

6. Third-Party Integrations

The Service connects to third-party platforms at your direction. Your use of those platforms is governed by their own terms and privacy policies. You are responsible for ensuring you have the necessary rights and permissions to connect those tools and to share the resulting activity data with Progress. We are not responsible for the availability, accuracy, or practices of third-party services, and we may suspend an integration if a provider changes or restricts its access.

7. Your Data & AI Processing

As between you and us, you retain all ownership of the activity data and content you submit or connect to the Service ("Customer Data"). You grant us a worldwide, non-exclusive license to host, process, and transmit Customer Data solely to provide and improve the Service, including generating summaries, signals, and insights using AI providers.

AI-generated output can be incomplete or inaccurate. You are responsible for reviewing and validating any output before relying on it for decisions. Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property

The Service, including its software, design, and content (excluding Customer Data), is owned by us and our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with these Terms. All rights not expressly granted are reserved. If you provide feedback or suggestions, we may use them without restriction or obligation to you.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated insights will be accurate or complete.

10. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim arising out of or related to these Terms or the Service will not exceed the amount you paid us for the Service in the twelve months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Devela Enterprises LLC and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees when due, or use the Service in a way that could cause harm to us or others. Upon termination, your right to use the Service ends. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will survive.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice on the Service. Your continued use of Progress after the changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the United States and the state in which Devela Enterprises LLC is organized, without regard to conflict-of-law principles. You agree that any dispute will be resolved in the courts located in that jurisdiction. Confirm the governing-law jurisdiction and dispute-resolution venue with legal counsel before launch.

15. Contact Us

If you have questions about these Terms, contact us at:

[email protected]

Devela Enterprises LLC